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Wednesday, February 8, 2012

Re: [RWA-Mascot] List of Maintenance Issues as on 5th Feb 2012 (Sunday)

Dear Hemendra,
 
These issues have already been submitted on a paper and Mr. K. P. Singh signed on it and we have that copy. One copy is with CSK File as well. Hope this wil answer your question.
 
Thanks,
Raj Kumar Raju

On Wed, Feb 8, 2012 at 3:10 PM, HEMENDRA SINGH CHOUHAN <hsc28021982@gmail.com> wrote:
it will be more workable if we bring this attitude of CSK on papers by
writng letters to CSK management, mahagun builder and competent
authorites if required. because merely discussing with them will never
give solutions to problems.

H.S.Chouhan
1926, VERONA
9650992373

On 2/8/12, RAJ KUMAR RAJU <rajubanka@gmail.com> wrote:
> I agree Manish because I was also there inside the Lift in CREMA Tower for
> around 40 mins. There were no mobile network, alarm is also not functional
> and the Intercom has also not been installed. When the power goes on, I
> immediately called Mr. K. P. Singh and he picked the called and he said
> there are some issues in the power and they are working on it. Even the
> maintenance people never intimate about the same. Atleast there should be
> immediate backup for lifts or the lift should stop on any floor so that we
> can come out from the lift but the output is not satisfactory. This is a
> question of the Safety and is a serious issues and can't be toerated
> anymore.
>
> Hope we will discuss about the same with the Director of CSK Facility
> Management (Mr. Agarwal).
>
>
> *Thanks & Regards,*
>
> *Raj Kumar Raju*
>
> *Cell# 9811922379*
>
> *(CREMA Tower), Mahagun Mascot*
>
> *Crossings Republik Township, Ghaziabad (U.P.)*
> ----------------------------------
> On Wed, Feb 8, 2012 at 11:42 AM, Manish kumar <manishk137@gmail.com> wrote:
>
>> Thanks Raj,
>>
>> For informing the issues to Mahagun as well.
>>
>> Today Me and my wife *struck inside the lift for 30 minutes(lift banged
>> on midway) *and it seemed either phone is not working or no one is
>> picking it up. *There isn't any approval for lift which is mandatory*.
>>
>> Apart from that I have been constantly following for Toilet water
>> leakage(as well as seepage/door issue) for 3 weeks and CSK maintenance
>> office is saying manterials are pending with Mahagun Management only.
>>
>> Regards
>> Manish Kumar
>> 328
>>
>>   On Wed, Feb 8, 2012 at 1:20 AM, RAJ KUMAR RAJU
>> <rajubanka@gmail.com>wrote:
>>
>>>   *List of Maintenance Issues as on 5th Feb 2012 (Sunday)*
>>>
>>>
>>> We, the Mahagun Mascot residents, already submitted the below society
>>> issues to the maintenance people (CSK Facility Management Pvt. Ltd.) on
>>> 24
>>> th Dec 2011 and then follow-up on 21st January and 5th Feb 2012 and here
>>> is the update as on today. We had there continuous discussions with the
>>> Estate Manager, CSK Facility Management Pvt. Ltd. (Mr. K. P. Singh) but
>>> we
>>> are not happy with the current progress so requested him to schedule a
>>> meeting with the Director of the CSK Facility Management Pvt. Ltd. (Mr.
>>> Mayank Agarwal). Hopefully he will take the appointment from him by
>>> Wednesday (8th Feb 2012) and will inform me/other residents and then we
>>> should have a meeting with Mr. Aggarwal on coming Sunday at 12 Noon (on
>>> 12
>>> th Feb 2012). I will keep you posted with the meeting date/time once he
>>> will inform regarding the same. Please let me know your thought as well
>>> and
>>> try to come to the meeting which we organize each Sunday 11 AM in-front
>>> of
>>> the Ferrara Tower.
>>>
>>> *1.     **Security: *There is security lack on each tower, lift,
>>> entry/exit point. This has caused several incidents of unwanted vehicles
>>> driving through the society. Outsiders can easily enter to the society
>>> premises. In addition, security guards are not trained on whom to prevent
>>> entry for. Guards are usually not present at late night and/or early
>>> morning and don't check, if labours are using the lift reserved for the
>>> residents. Guards should be given training for - What to do in case of
>>> fire
>>> and fire alarm gets activated? What to do in case someone stuck into
>>> lift?
>>> Guards should have keys to electric/Fire alarm shafts, so that in case of
>>> emergency they can cut the electric supply immediately. *<Current
>>> Status: Not done despite a promise of 10 days.>*
>>>
>>>
>>>
>>> *2.     **No infrastructure for Security Guards: *There no table, chair,
>>> Intercom and other infrastructure provided to the security guards.
>>> *<Current
>>> Status: These facilities are already provided in Verona, Ferrara, Milano
>>> and Bettina towers. These facilities are not there in other towers
>>> despite
>>> a promise of 10 days.> *
>>>
>>> * *
>>>
>>> *3.     **Intercom: *The intercom (phone) is not working properly. The
>>> intercom is also not provided to the security guards working on each
>>> tower.
>>> The emergency intercom system button in the lifts are not functional.
>>> Intercom goes offline on electric-shutdown. This is serious issue. The
>>> intercom system should be up and running. *<Current Status: Not done
>>> despite a promise of 10 days.>*
>>>
>>>
>>>
>>> *4.     **Access to Car Parking/Parking Stickers:* The path to parking
>>> slots is mostly blocked by construction material and equipment lying
>>> haphazardly. The paths are not even clearly marked for ways to drive,
>>> exit
>>> etc. The Parking stickers have also not provided to all the residents who
>>> is living inside the society. So, outsider's vehicle can't be detected.*
>>> *Also, there should be public display of un-allotted parking space. In
>>> past, it is observed that maintenance office has provided wrong
>>> information
>>> about the same. *<Current Status: Not done despite a promise of 1 week.>*
>>>
>>>
>>>
>>> *5.     **Water leakage in basements:* The parking area is flooded with
>>> water all the time, water is flowing in through pillars, shafts
>>> etc.*<Current Status: Not done despite a promise of 1 week.>
>>> *
>>>
>>>
>>>
>>> *6.     **Lifts:* Most of the lifts have problems which have primarily
>>> arisen due to movement of construction material by the builder or not
>>> handed over to the builder by OTIS (Lift manufacturing company). The lift
>>> immediately stops once power goes down. It takes more than 10 minutes
>>> once
>>> the power goes off and if someone is inside the lift, has not access to
>>> contact outsiders or security guards. *<Current Status: Not done despite
>>> a promise of 1 week.>*
>>>
>>>
>>>
>>> *7.     **Emergency Contact Number inside the Lifts:* All lift should
>>> have emergency contact number displayed inside the list. This list should
>>> include mobile numbers of important maintenance official.* <Current
>>> Status: It is done today despite a promise was of 1 week.>*
>>>
>>>
>>>
>>> *8.     **Notice Board: *Each tower should have a notice board with
>>> locks. All notice boards should have a copy of last inspection/fitness
>>> certificate of the lift by Quality Team, so that all residents should
>>> have
>>> clear understanding on whether the lift is fit to use or not.* <Current
>>> Status: As per the Estate Manager, the order has been placed despite a
>>> promise date of 1 week.>*
>>>
>>> * *
>>>
>>> *9.     **Safety: *The common electric meter room and shaft area should
>>> be kept closed, as it may be dangerous for children.* <Current Status:
>>> Not done despite a promise of 2 weeks.>*
>>>
>>>
>>>
>>> *10.  **Cleaning: *It has been observed that the common area is not
>>> being cleaned on a daily basis. Rather, currently it is being done once
>>> in
>>> 2-3 days.* <Current Status: Still the same situation.>*
>>>
>>> * *
>>>
>>> *11.  **Dustbins:* There is not even a single garbage bin in the entire
>>> society and people tend to throw the garbage on roads. We requested to
>>> provide atleast one covered dustbin to each tower so that
>>> residents/guards/labours can put their garbage in the same. The bin
>>> should
>>> be cleaned every morning by housekeeping person. *<Current Status: Not
>>> done despite a promise of 1 week.>*
>>>
>>> * *
>>>
>>> *12.  **Letter Box:* Each tower should have a locked Letter box set for
>>> each flat owner. *<Current Status: As per the Estate Manager, only one
>>> letter box will be provided on a tower and the entire letters will be
>>> dropped by the post man or courier boy and later on the guard will
>>> distribute it. But still it is not done, despite a promise of 3 week.>*
>>>
>>> * *
>>>
>>> *13.  **Speed Breakers: *The pathway within the society premise should
>>> have speed-breakers. *<Current Status: Not done despite a promise of 1
>>> week.>*
>>>
>>> * *
>>>
>>> *14.  **Wi-Fi Installation: *Wi-Fi has still not installed in the
>>> society which was committed in the builder's broachers. *<Current
>>> Status: As per the Maintenance office, this is out of scope and it will
>>> be
>>> installed by Mahagun Builder.>*
>>>
>>> * *
>>>
>>> *15.  **Sitting Bench in Green Area: *Sitting bench should be provided
>>> in GREEN area in front of the towers for the people to sit.* <Current
>>> Status: Partially done, they put some iron sitting bench in-front of
>>> Bettina Tower.>*
>>>
>>> * *
>>>
>>> *16.  **Water Softening Plant: *The water softening is not functional
>>> and the residents requested to show the test report from the quality
>>> team.
>>> *<Current Status: Note done. As per the Estate Manager, the report will
>>> come this week despite a promise of 1 week.>*
>>>
>>>
>>>
>>> *17.  **Helpdesk Number:* We requested to provide the helpdesk number so
>>> that they incase of any issue in the flat/society, the residents can call
>>> on this number and can log the complaint. Currently we don't have any
>>> direct number where we call to register the complaint. We currently have
>>> only two modes – (a) Call using Intercom (b) Call on the Estate Number's
>>> mobile number. *<Current Status: No commitment. They will discuss on
>>> this matter with the CSK Facility Head regarding this.>*
>>>
>>>
>>>
>>> *18.  **Water point for Car Wash:* There is some water tap in-front of
>>> each tower but there is no water supply. We requested to provide the
>>> water
>>> supply to these water taps so that we can wash our car. *<Current
>>> Status: Not done. As per Estate Manager, these taps are for horticulture
>>> purposes. There is no commitment on this yet.>*
>>>
>>> * *
>>>
>>> *Thanks & Regards,*
>>>
>>> *Raj Kumar Raju*
>>>
>>> *Cell# 9811922379*
>>>
>>> *(CREMA Tower), Mahagun Mascot*
>>>
>>> *Crossings Republik Township, Ghaziabad (U.P.)*
>>>
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