writng letters to CSK management, mahagun builder and competent
authorites if required. because merely discussing with them will never
give solutions to problems.
H.S.Chouhan
1926, VERONA
9650992373
On 2/8/12, RAJ KUMAR RAJU <rajubanka@gmail.com> wrote:
> I agree Manish because I was also there inside the Lift in CREMA Tower for
> around 40 mins. There were no mobile network, alarm is also not functional
> and the Intercom has also not been installed. When the power goes on, I
> immediately called Mr. K. P. Singh and he picked the called and he said
> there are some issues in the power and they are working on it. Even the
> maintenance people never intimate about the same. Atleast there should be
> immediate backup for lifts or the lift should stop on any floor so that we
> can come out from the lift but the output is not satisfactory. This is a
> question of the Safety and is a serious issues and can't be toerated
> anymore.
>
> Hope we will discuss about the same with the Director of CSK Facility
> Management (Mr. Agarwal).
>
>
> *Thanks & Regards,*
>
> *Raj Kumar Raju*
>
> *Cell# 9811922379*
>
> *(CREMA Tower), Mahagun Mascot*
>
> *Crossings Republik Township, Ghaziabad (U.P.)*
> ----------------------------------
> On Wed, Feb 8, 2012 at 11:42 AM, Manish kumar <manishk137@gmail.com> wrote:
>
>> Thanks Raj,
>>
>> For informing the issues to Mahagun as well.
>>
>> Today Me and my wife *struck inside the lift for 30 minutes(lift banged
>> on midway) *and it seemed either phone is not working or no one is
>> picking it up. *There isn't any approval for lift which is mandatory*.
>>
>> Apart from that I have been constantly following for Toilet water
>> leakage(as well as seepage/door issue) for 3 weeks and CSK maintenance
>> office is saying manterials are pending with Mahagun Management only.
>>
>> Regards
>> Manish Kumar
>> 328
>>
>> On Wed, Feb 8, 2012 at 1:20 AM, RAJ KUMAR RAJU
>> <rajubanka@gmail.com>wrote:
>>
>>> *List of Maintenance Issues as on 5th Feb 2012 (Sunday)*
>>>
>>>
>>> We, the Mahagun Mascot residents, already submitted the below society
>>> issues to the maintenance people (CSK Facility Management Pvt. Ltd.) on
>>> 24
>>> th Dec 2011 and then follow-up on 21st January and 5th Feb 2012 and here
>>> is the update as on today. We had there continuous discussions with the
>>> Estate Manager, CSK Facility Management Pvt. Ltd. (Mr. K. P. Singh) but
>>> we
>>> are not happy with the current progress so requested him to schedule a
>>> meeting with the Director of the CSK Facility Management Pvt. Ltd. (Mr.
>>> Mayank Agarwal). Hopefully he will take the appointment from him by
>>> Wednesday (8th Feb 2012) and will inform me/other residents and then we
>>> should have a meeting with Mr. Aggarwal on coming Sunday at 12 Noon (on
>>> 12
>>> th Feb 2012). I will keep you posted with the meeting date/time once he
>>> will inform regarding the same. Please let me know your thought as well
>>> and
>>> try to come to the meeting which we organize each Sunday 11 AM in-front
>>> of
>>> the Ferrara Tower.
>>>
>>> *1. **Security: *There is security lack on each tower, lift,
>>> entry/exit point. This has caused several incidents of unwanted vehicles
>>> driving through the society. Outsiders can easily enter to the society
>>> premises. In addition, security guards are not trained on whom to prevent
>>> entry for. Guards are usually not present at late night and/or early
>>> morning and don't check, if labours are using the lift reserved for the
>>> residents. Guards should be given training for - What to do in case of
>>> fire
>>> and fire alarm gets activated? What to do in case someone stuck into
>>> lift?
>>> Guards should have keys to electric/Fire alarm shafts, so that in case of
>>> emergency they can cut the electric supply immediately. *<Current
>>> Status: Not done despite a promise of 10 days.>*
>>>
>>>
>>>
>>> *2. **No infrastructure for Security Guards: *There no table, chair,
>>> Intercom and other infrastructure provided to the security guards.
>>> *<Current
>>> Status: These facilities are already provided in Verona, Ferrara, Milano
>>> and Bettina towers. These facilities are not there in other towers
>>> despite
>>> a promise of 10 days.> *
>>>
>>> * *
>>>
>>> *3. **Intercom: *The intercom (phone) is not working properly. The
>>> intercom is also not provided to the security guards working on each
>>> tower.
>>> The emergency intercom system button in the lifts are not functional.
>>> Intercom goes offline on electric-shutdown. This is serious issue. The
>>> intercom system should be up and running. *<Current Status: Not done
>>> despite a promise of 10 days.>*
>>>
>>>
>>>
>>> *4. **Access to Car Parking/Parking Stickers:* The path to parking
>>> slots is mostly blocked by construction material and equipment lying
>>> haphazardly. The paths are not even clearly marked for ways to drive,
>>> exit
>>> etc. The Parking stickers have also not provided to all the residents who
>>> is living inside the society. So, outsider's vehicle can't be detected.*
>>> *Also, there should be public display of un-allotted parking space. In
>>> past, it is observed that maintenance office has provided wrong
>>> information
>>> about the same. *<Current Status: Not done despite a promise of 1 week.>*
>>>
>>>
>>>
>>> *5. **Water leakage in basements:* The parking area is flooded with
>>> water all the time, water is flowing in through pillars, shafts
>>> etc.*<Current Status: Not done despite a promise of 1 week.>
>>> *
>>>
>>>
>>>
>>> *6. **Lifts:* Most of the lifts have problems which have primarily
>>> arisen due to movement of construction material by the builder or not
>>> handed over to the builder by OTIS (Lift manufacturing company). The lift
>>> immediately stops once power goes down. It takes more than 10 minutes
>>> once
>>> the power goes off and if someone is inside the lift, has not access to
>>> contact outsiders or security guards. *<Current Status: Not done despite
>>> a promise of 1 week.>*
>>>
>>>
>>>
>>> *7. **Emergency Contact Number inside the Lifts:* All lift should
>>> have emergency contact number displayed inside the list. This list should
>>> include mobile numbers of important maintenance official.* <Current
>>> Status: It is done today despite a promise was of 1 week.>*
>>>
>>>
>>>
>>> *8. **Notice Board: *Each tower should have a notice board with
>>> locks. All notice boards should have a copy of last inspection/fitness
>>> certificate of the lift by Quality Team, so that all residents should
>>> have
>>> clear understanding on whether the lift is fit to use or not.* <Current
>>> Status: As per the Estate Manager, the order has been placed despite a
>>> promise date of 1 week.>*
>>>
>>> * *
>>>
>>> *9. **Safety: *The common electric meter room and shaft area should
>>> be kept closed, as it may be dangerous for children.* <Current Status:
>>> Not done despite a promise of 2 weeks.>*
>>>
>>>
>>>
>>> *10. **Cleaning: *It has been observed that the common area is not
>>> being cleaned on a daily basis. Rather, currently it is being done once
>>> in
>>> 2-3 days.* <Current Status: Still the same situation.>*
>>>
>>> * *
>>>
>>> *11. **Dustbins:* There is not even a single garbage bin in the entire
>>> society and people tend to throw the garbage on roads. We requested to
>>> provide atleast one covered dustbin to each tower so that
>>> residents/guards/labours can put their garbage in the same. The bin
>>> should
>>> be cleaned every morning by housekeeping person. *<Current Status: Not
>>> done despite a promise of 1 week.>*
>>>
>>> * *
>>>
>>> *12. **Letter Box:* Each tower should have a locked Letter box set for
>>> each flat owner. *<Current Status: As per the Estate Manager, only one
>>> letter box will be provided on a tower and the entire letters will be
>>> dropped by the post man or courier boy and later on the guard will
>>> distribute it. But still it is not done, despite a promise of 3 week.>*
>>>
>>> * *
>>>
>>> *13. **Speed Breakers: *The pathway within the society premise should
>>> have speed-breakers. *<Current Status: Not done despite a promise of 1
>>> week.>*
>>>
>>> * *
>>>
>>> *14. **Wi-Fi Installation: *Wi-Fi has still not installed in the
>>> society which was committed in the builder's broachers. *<Current
>>> Status: As per the Maintenance office, this is out of scope and it will
>>> be
>>> installed by Mahagun Builder.>*
>>>
>>> * *
>>>
>>> *15. **Sitting Bench in Green Area: *Sitting bench should be provided
>>> in GREEN area in front of the towers for the people to sit.* <Current
>>> Status: Partially done, they put some iron sitting bench in-front of
>>> Bettina Tower.>*
>>>
>>> * *
>>>
>>> *16. **Water Softening Plant: *The water softening is not functional
>>> and the residents requested to show the test report from the quality
>>> team.
>>> *<Current Status: Note done. As per the Estate Manager, the report will
>>> come this week despite a promise of 1 week.>*
>>>
>>>
>>>
>>> *17. **Helpdesk Number:* We requested to provide the helpdesk number so
>>> that they incase of any issue in the flat/society, the residents can call
>>> on this number and can log the complaint. Currently we don't have any
>>> direct number where we call to register the complaint. We currently have
>>> only two modes – (a) Call using Intercom (b) Call on the Estate Number's
>>> mobile number. *<Current Status: No commitment. They will discuss on
>>> this matter with the CSK Facility Head regarding this.>*
>>>
>>>
>>>
>>> *18. **Water point for Car Wash:* There is some water tap in-front of
>>> each tower but there is no water supply. We requested to provide the
>>> water
>>> supply to these water taps so that we can wash our car. *<Current
>>> Status: Not done. As per Estate Manager, these taps are for horticulture
>>> purposes. There is no commitment on this yet.>*
>>>
>>> * *
>>>
>>> *Thanks & Regards,*
>>>
>>> *Raj Kumar Raju*
>>>
>>> *Cell# 9811922379*
>>>
>>> *(CREMA Tower), Mahagun Mascot*
>>>
>>> *Crossings Republik Township, Ghaziabad (U.P.)*
>>>
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