[RWA-Mascot:531] Re: MoM: Meeting held on 05 May 2012 between MMRWA, CSK and Mahagun Management

Hi Raju,

CSK/Mahagun allowed entry of these items from main gate and it was in their knowledge so they would have stopped it at that time only ..
BTW you missed a point of aluminum slider moving at the level of grill which is more dangerous then flower pot water leaking ...  moving slider can fell down ... think abt it too ...

Regards
Vikas

On Tue, May 8, 2012 at 10:11 AM, RAJ KUMAR RAJU <rajubanka@gmail.com> wrote:

For the Priority-2 tem#8: We have not created any guideline and not forcing CSK/Mahagun to do that. MMRWA is only concerned for the safety which has been seen in some flat. So this is completely CSK/Mahagun's decision on this. Let us see what and how they define it as per the agreement. 

If the wall is blocked due to security, we don't have any issue but if the AC is installed in the extended area, it can be dangerous for the resident once the high wind will come or it will get down due to the vibration or any Flower Pot is kept in the extended area and the water will flow on the ground floor. So we don't need to create any committee from our side. Let us see what and how CSK/Mahagun  tackle this situation.

Regards,

Raj Kumar Raju

On Tue, May 8, 2012 at 9:42 AM, vikas kamboj <kambojvikas@gmail.com> wrote:

Priority-2 Item #8 :-

Because grill extension came into existence before the birth of RWA and residents may not have any reference or guidance in light of security concerns so i would suggest to form a committee  to discuss it case by case and decide the next course of action keeping in mind that any alteration now is painful from all aspect but that does not mean compromise with anyone's safety ...

Regards
Vikas

On Tue, May 8, 2012 at 8:49 AM, RAJ KUMAR RAJU <rajubanka@gmail.com> wrote:

Meeting Date:

05/05/2012

Meeting Time:

10:30 AM

Attendees:

1.     Mr. Mayank Aggarwal, Director – CSK Facility Management Pvt. Ltd.

2.     Mr. S. C. Sharma, Sr. V.P. – Mahagun India Pvt. Ltd.

3.     Mr. B.K. Varsnay – AVP Construction

4.     Mr. Srivastava – GM Construction

5.     Mrs. Nidhi – Customer Care Mahagun India Pvt. Ltd.

6.     Mr. Raj Kumar Raju (President - MMRWA)

7.     Mr. Sujoy Pathak (Vice President - MMRWA)

8.     Mr. Saikat Deb (Treasurer - MMRWA)

9.     Mr. Sudhir Kumar (Executive Member - MMRWA)

10.  Mr. Pankaj Gupta (Executive Member - MMRWA)

11.  Mr. Rahul Aggarwal (Executive Member - MMRWA)

12.  Mr. Arvind Gupta (Executive Member - MMRWA)

Apologies:

1.     Mr. Rajeev Srivastava, GM-Operation – Mahagun India Pvt. Ltd.

 

Dear Valued Resident,

This is to inform you all that a meeting was called by Mahagun Management on 5^th May 2012, at 10:30 AM and we discussed on the below priority issues which are either related to Construction or Maintenance. Please see the current status and action plan.

MoM: 5th May 2012
Sl No	Subject/Topic	Ownership	Dead Line	Key Points	Remarks	Status
PRIORITY - 1
1	Lift Issue in Romano Tower	Mayank	15-May	This issue resulted in clash between CSK office stuffs and residents. Need to rectify ASAP.	Only One lift is functional, No working telephone inside the lifts, lift not going to basements.	Due to Complete
2	Complain Launch process	Mayank/S.C Sharma/Nidhi	15-May	Mayank from CSK defined a process for the same to follow and Nidhi/Customer Care from Mahagun is responsible for Mahagun relates issue and escalations.	For complains launch in CSK, Mayank identified a process for tracking: 1) Customer will be provided with customer number once complain lodge by them. 2) Physical slip should be signed by customer on successful closure. 3) Priority issues should be address ASAP and complains related to Mahagun should be send to "handingover@mahagunindia.com" addressing Nidhi (As Customer Care); and Nidhi/Customer Care have to answer on it accordingly.	Due to Complete
3	Security	Mayank	15-May	The entire residents are not happy with the quality, quantity and service of security guards.	The Security Guards are not trained enough to provide good services, Keeping guard on two consecutive shifts reduces their efficiency. No water/Fan within the tower for them.	Due to Complete
4	Safety	Mayank	Visible from 07-May	Doors of shaft remains open which is very dangerous for children.	Mayank informed that in few shafts locks are not working, those will be rectified and all shafts will be closed from Monday onwards.	Yet to complete
5	Intercome	Mayank/S.C.Sharma	15-May	Whoever have Intercom issues, please start lodging the complaint and that will be resolved ASAP. The report will be to be submitted to TTPL with the list of intercom which are not working by CSK as well. Lack in this will cause the security issues.	Based on the report, TTPL will going to rectify the issue list. TTPL office head Mukesh Sareen is assigned for the same and a dedicated technical person will be availble all times in Mahagun society.	Due to Complete
6	Water leakage in the basements	Mayank/S.C.Sharma	30-May	Task assign to construction Team.	A team will be called who will be going to check the clamping of pipes along with all other things to stop spillage in basement. This will going to take month End to resolve fully.	Due to Complete
7	Cleaning	Mayank	15-May	It is better than earlier but yet to improve it.	CSK need to do regular visit and keep track.	Ongoing
8	Regular Mosquitoes Fogging	Mayank	6-May	It is happening with less frequency now	Need to increase the frequency. Lotus pond need to be cleaned as well	Ongoing
9	Water point for Car Wash	Mayank	15-May	Initially Mahagun/CSK will provide one point for testing	One push button will be provided initially to see the result.	Due to Complete
10	Speed Breakers is required with signage of 20 KMPH	Mayank/S.C.Sharma	15-May Completion of signage implementation	It has dependency on IGL Gas pipeline, Technical team from Mahagun and IGL need to discuss and come to a point.	Till the time, signage of 20 KMPH will be in place to avoid the Bike/Caraccident in the society premises.	Due to Complete
11	Water Softening Plant	S.C.Sharma	21-May	S.C.Sharma said, this will take 2 weeks to start this task.	Though softening plant was not there in our agreement, even though Mahagun has agreed to setup it and this will reduce the hardness of the water. Thanks for showing commitments.	Due to Complete
12	Wall Grilling with thorny wire	S.C.Sharma/ Mahagun Construction	30-May	Wires are already on-board and sanctioned in Mahagum Mascot campus.	This will be visible from 15th May and will finish till 30th May.	Due to Complete
13	Allotment of Parking Letter to Flat owner	S.C.Sharma	15-May	Letter will be ready within a week time.	Letter can be collected for CSK Maintenance office.	Due to Complete
PRIORITY - 2
1	Seating Bench for Residents	Mayank	THANKS	In one bench's handle is broken, need to be fixed.	4 benches on board	Completed Partially
2	Club House Facilities	S.C.Sharma/ Mayank	Confirmed	It will be only for Mascot resident.	Only for Residents, not for other societies	Confirmed
3	Tennis/ Badminton/Basketball Court	S.C.Sharma	15-May	Will be completed with light fittings and notice of DO and DONT'S.	Light and Notice will be placed	Due to Complete
4	Letter Box	Mayank	15-May	It is in progress now	This will be in place before coming Sunday	On Progress
5	Opening of gate-1	S.C.Sharma	1-Jun	It is closed now	This will finished by 1st June	Due to Complete
6	Warenty of Item	Mayank	15-May	Mayank to provide initial list	List will be provided by CSK on the Notice Board	Due to Complete
7	Solar Hot Water Line	S.C.Sharma	Not for us	Uses for testing purpose	Available for F1/F2/B1/B2 only for few top floors	Should not consider
8	Notice to Resident who has extended his area (Iron Work/ AC installation)	Mayank to take action on this	Not yet communicated	Taken from Last meeting as agreed plan of action	-	Due to Complete

Regards,

Raj Kumar Raju

President, MMRWA

Cell# 9811922379

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Thanks & Regards
Vikas Kamboj

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Thanks & Regards
Vikas Kamboj

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Thanks & Regards
Vikas Kamboj