Date: 2nd May 2012
To,
The Director,
CSK Facility Management Pvt. Ltd.
Sub: Nuisance Created between a Resident and CSK Maintenance Team
Dear Sir,
The purpose of this correspondence is to address the recent issue of clash by one of our respectable resident from Romano Tower with CSK Team due to in-appropriate and repetitive bad service of lift resulting family members of fellow resident got stuck for long time.
This was very frustrating for resident whose own family members (being wife, child and parents (as stated by the resident that his father is already a heart patient) are getting stuck into the lift with no accessibility to outside world; Being repetitive in nature and no solution from CSK Facility Management to solve it took/resulted into a clash with CSK Maintenance Team. The total incident of fight/abusive talk was very unfortunate and should not happen in future again.
Hereby, after listening to the both parties (fellow resident and CSK Team) under common platform together, MMRWA is stating that this act from both sides are not desired, not acceptable and not supported. I already informed the entire residents that if there is any common issue in the society premises, we have a platform called "MMRWA" and we will discuss the issue in a GBM and will tackle these issues in a proper way. If anyone is trying to resolve the issues in another way, the MMRWA will never support it. However, this is one of the unfortunate instances, looking forward to work together for the betterment and upbringing of this society.
Please let me know if you have any question.
Regards,
President
Mahagun Mascot RWA (MMRWA)
No comments:
Post a Comment