Re: [RWA-Mascot:391] Mahagun Mascot RWA is going to meet Mahagun and CSK Management this Saturday to discuss on the common issues

Thanks Raju.

It looks like CSK is helpless and they are passing the buck to TTPL for the delay in Intercom connectivity.

They even suggested to get Mahagun involved here to either put some pressure on TTPL or change the vendor.

-Aijaz

919-Milano

(9999 800 860)

On Mon, Apr 16, 2012 at 9:21 PM, RAJ KUMAR RAJU <rajubanka@gmail.com> wrote:

Dear Aijaz,

As suggested, I will do the needful accordingly. Intercom is really a very big issue. We need to take this on priority.

Regards,

Raj Kumar Raju

Cell# 9811922379 

On Mon, Apr 16, 2012 at 8:19 PM, Aijaz Ahmed <ahmedaijaz1@gmail.com> wrote:

I had a similar issue with Zicom Video Door and had to call Zicom directly. Fortunately, i got a prompt response and the engineer visited and fixed the issue the next day.

Intercom installation is an issue as this is being doe by TPPL and not by CSK. I am also regularly following up for getting this installed. Have been staying in Mahagun for more than a month now and still waiting for the resolution.

Raju: Please add one more point regarding preparation of a check-list for 

1. Actions to be completed, 
2. Action owners and 
3. Timelines for provision of such services. 

This can even be formulated by MMRWA for the benefit of future residents.

-Aijaz

On Mon, Apr 16, 2012 at 8:09 PM, Gaurav Gupta <togauravg@gmail.com> wrote:

Hi Raju,
I have recently shifted here. Couple of points that i would like to add:

On the issue of intercom can you plz also add that the intercoms shld be installed immediately as soon as a resident takes possession. I am following up with them for last 3 wks but without results.

Also what is the process to get items  under warranty replaced in case of problems. I was told by csk that we need to approach the company (Usha ) directly for my ceiling fan. But Usha customer care told me that i cannot claim warranty since i didn't buy the fan from them it has to be done by the builder or csk. Now the csk guys have taken the fan from me but are non commital on by when they will get it replaced. We shld ask them to set some process and timelines for such cases. I am sure as the society goes old such cases will increase exponentially.

Thanks
Gaurav

On 16 Apr 2012 19:37, "RAJ KUMAR RAJU" <rajubanka@gmail.com> wrote:

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